WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
The protection of your personal data is very important to us. Your the personal data will be processed in accordance to the Regulation of the European Parliament and Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of the directive 95/46 / EC (general regulation on data protection), hereafter referred to as the GDP. The purpose of this document is to inform our clients about the privacy policy when using information that we receive directly or indirectly from our clients, including information collected through our website. The disclosed personal data in social or opinion-forming media, for example when making comments, publishing opinions etc. are available for all the persons visiting the website on which these data has been disclosed. Hotel Post Fusch GmbH cannot protect these data from being accessed by private persons or companies using the data in order to send the user unspecified information. Therefore, these data is not subject to our privacy policy. Hotel Post Fusch GmbH takes special care in accordance with applicable legal regulations to ensure maximum protection of our clients? personal data. Providing personal data by our clients and giving consent to their processing is voluntary, although it is necessary in order to make a reservation and use our services.
WHO IS THE PERSONAL DATA ADMINISTRATOR?
The personal data administrator is Mr Wojciech Gaska, running a business under the Hotel Post Fusch GmbH with headquarters in Zeller Fusch 19, 5672 Fusch a.d. Grossglocknerstrasse, Austria.
Access to personal data of our customers is directly accessible only to authorized hotel employees and subcontractors providing services to the hotel with whom separate agreements have been concluded. The data may also be made available to entities authorized under applicable law.
HOW CAN I CONTACT THE PERSONAL DATA ADMINISTRATOR?
If you have any other queries relating to our new safety and privacy policy write to us on info@postfusch.at
WHEN AND HOW ARE MY PERSONAL DATA COLLECTED?
We collect your personal data when you make a reservation through our website, by e-mail, phone, booking platforms (such as. booking.com or expedia) or by tour operator as well as during your stay in our hotel.
WHICH PERSONAL DATA ARE PROCESSED?
The following data are collected:
a) In the scope of actions taken before concluding the contract as well as concluding and fulfilling the hotel services:
– name and surname
– phone number
– e-mail address
– address (street, house/apartment number, postal code and city)
– identity document number
– credit card details
b) In the scope of automatic information gathering (cookie files):
– IP addresses
– information about the device
– information about the Internet browser
– other information about the Users and their behaviour.
WHAT IS THE PURPOSE OF PERSONAL DATA PROCESSING?
The processing of personal data is used exclusively for making a booking and providing hotel services. This includes:
- fulfilling our obligations towards clients
- creation and storage of legal documentation in accordance with accounting standards
- monitoring the use of services (sauna, jacuzzi etc.)
- management of access to hotel premises
- management of customer relations before, during and after the stay
- marketing purposes: in order to better understand the client’s requirements and wishes, to send the client customized messages, to service of the loyalty program and to create statistics
Children?s data are collected only from their parents or legal guardians in order to determine their age and discounts and for statistical purposes.
WHAT ARE MY RIGHTS RELATED TO PERSONAL DATA PROCESSING?
Our hotel guests have the right to access their data, correct them, transfer data, and the right to receive a copy of personal data processed by the hotel. In addition, you have the right to withdraw your consent at any time, request to limit their processing, removal, and the right to be forgotten when processing personal data for marketing purposes. To exercise your rights, please contact us by e-mail: info@postfusch.at The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. If you find that your personal data are being processed unlawfully, you have the right to lodge a complaint to the President of the Office for Personal Data Protection (PUODO).
